Our Process

Why Choose Our Care Packages?

  •  Flexible Shifts: Choose the care that fits your family’s schedule—whether it’s a Day or Night shift.
  •  Affordable Options: Our Monthly Care Package provides a more economical solution for long-term care needs.
  •  Rotating Care Team: We don’t rely on just one caregiver. A team of 3-6 trained professionals ensures your loved one receives consistent, high-quality care without burnout.
  • Caregiver Preference: We respect your preference for a Male or Female caregiver to ensure comfort, particularly for female patients.

How to Choose the Right Package?

Need help deciding which package suits your loved one’s needs? Contact us for a free consultation, and we’ll help you choose the best option for your family.

Flexibility in Shifts

  • Day or Night Shifts: This ensures that the services can fit the client’s schedule, whether they need care during the day (7 AM – 7 PM) or at night (7 PM – 7 AM). This is particularly useful for individuals who may have specific care needs or have family members working during the day.
  • 12-Hour Shifts: The caregivers work 12-hour shifts to provide consistent, long-term care. This ensures that there are no gaps in care and that the client gets support continuously during the shift hours.


Rotating Care Team

  • 3-6 Caregivers: Having a rotating team of caregivers ensures that the client receives consistent care without burnout. This is important for both the caregivers’ well-being and the quality of care, as a fresh team reduces the likelihood of fatigue affecting the services.
  • Prevents Burnout: Caregivers are rotated so that the client gets the best quality of care without overwhelming a single caregiver. This setup helps maintain a high standard of service.


Adjustment Period

  • Male or Female Caregiver: Offering a choice of male or female caregivers allows clients to feel more comfortable, particularly for personal care tasks. This is a key aspect, especially for families who may want a female caregiver for female clients due to cultural or personal reasons.


Type of Packages

  • ­Hourly Care: For clients needing care for a specific number of hours on a particular day.
  • 12-Hour Care: Available for a specific day, with either Day (7 AM – 7 PM) or Night (7 PM – 7 AM) shifts, depending on the client’s needs.
  • ­24-Hour Care: For clients requiring full-day care on a particular day, available with rotating caregivers to ensure continuous support.
  • On-Call: One-time or daily services are considered on-call, allowing flexibility for clients who need immediate or short-term care without advance planning.

Key Features

  • Flexible Options: Choose between hourly, 12-hour, or 24-hour care, Day or Night shift options, depending on the client’s immediate needs.
  • Male or Female caregiver preference,
  • Ideal for: Clients needing daily care and personalized caregiver choice.

Monthly Care Package

This flexible, long-term care package provides ongoing support with rotating caregivers, offering a comprehensive solution for clients who may need a combination of personal care, mobility assistance, post-surgery/illness recovery support, and physiotherapy. The package also includes nursing backup if required and additional services such as doctor visits, ensuring continuous, high-quality care tailored to the client’s evolving needs. This is an ideal solution for families looking for long-term care and comprehensive support for elderly or ill family members.

Best for:

  • Families who need long-term care, including regular support for elderly loved ones or those recovering from surgery/illness.
  • Clients who may require specialized services like physiotherapy, nursing care, or fall prevention.
  • Those who need a flexible, reliable care plan with regular check-ins and personalized services


Type of Packages

  • 12-Hour Care: Available in flexible Day or Night shifts, providing consistent care throughout the day or night with rotating caregivers.
  • 24-Hour Care: Continuous, round-the-clock care with rotating teams of caregivers, ensuring the client always has access to support.
  • Customizable Service: Tailored to the client’s specific needs, whether it’s additional physiotherapy, specialized care for mobility or chronic conditions, or a more personalized care plan.
  • Reservation Period: Monthly services require a reservation period to allow sufficient time to arrange the appropriate team based on the client’s care plan.
  • Nursing Care Backup: Access to MUCH Mobile Healthcare for nursing services, including ICU-level care when necessary. Subscription model for ongoing, reliable care.

Key Features

  • 12-hour shifts (7 AM – 7 PM or 7 PM – 7 AM).
  • Flexible shift options (Day or Night shifts).
  • 3-6 rotating caregivers ensuring fresh, high-quality care.
  • Male or Female caregiver preference available to ensure client comfort.
  • Weekly visits by the team leader and manager for quality assessment and to ensure that the care provided aligns with the client’s expectations.
  • Physiotherapy: Available as part of the care plan, with regular sessions scheduled based on client needs, such as post-surgery rehabilitation or chronic pain management.
  • Doctor visits available at an additional charge, ensuring all medical needs are attended to.
  • Medicine and materials provided, with charges based on consumption, invoiced along with the service fee.
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